Refund policy

If you’re not completely satisfied, you may return eligible items within 30 days of the delivery date for a refund or store credit.

Return Requirements:

Items must be unused, in their original condition, and include all original packaging and tags.

Proof of purchase (order confirmation or receipt) is required.

Return Shipping

Customers are responsible for all return shipping costs. We recommend using a trackable shipping service to ensure that return is recieved.

Please send all UK Returns to:

CTB Connect LTD, Unit 3, 29 Cheetwood Road, Manchester, UK, M88AQ

All other returns to:

SUPREMEBEING, Unit D1 Bymac Centre, Dublin, Ireland, D15PXE0

Refunds:

Once your return is received and inspected, we will notify you by email.

Approved refunds will be issued to your original payment method within 5–7 business days.

Original shipping charges are non-refundable.

Exchanges

If you’d like to exchange an item, please follow the return process above and place a new order for the replacement item.

Damaged or Defective Items


If your order arrives damaged or defective, please contact us within 7 days of delivery at [your email/phone] with photos so we can assist you with a replacement or refund.

If you have any quetions about shipping or returns please email support@supremebeingofficial.com